Effective Date: 01 Jun 2022
At Radhe Krishna World, your satisfaction is important to us. We understand that sometimes you may change your mind or receive a product that doesn’t meet expectations. Please read our cancellation and refund policy below for full details.
1. Order Cancellation
- Orders can be cancelled within [Insert Number of Hours/Days] of placing them, provided they have not yet been processed or shipped.
- To cancel an order, please email us at [Insert Email Address] or call [Insert Phone Number] with your order number.
- Once an order is shipped, it cannot be cancelled.
2. Return Eligibility
- You may request a return within [Insert Number of Days] of delivery.
- Items must be unused, in original packaging, and in the same condition as received.
- Customized, made-to-order, perishable, or spiritually consecrated items are non-returnable.
3. Refund Process
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed back to your original payment method within 7–10 business days.
4. Shipping Costs
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping (if borne by us) will be deducted from your refund.
5. Damaged or Defective Products
- If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos/videos of the product and packaging.
- We will arrange a replacement or refund as appropriate.
6. Contact Us
For cancellation, return, or refund inquiries, please contact us:
📧 Email: radhekrishnaworld@gmail.com
📞 Phone: +91 9460500125
🌐 Website: https://radhekrishnaworld.com