We want every customer to be satisfied with their devotional purchase.
1. Eligibility for Returns
We accept returns if:
- Wrong item delivered
- Defective/damaged product received
- Missing items in package
- Proof provided within 48 hours of delivery (unboxing video/photos)
2. Non-Returnable Items
- Used or damaged items
- Custom orders
- Opened pooja items
- Products without original packaging
3. Refund Process
Once approved:
- Refund processed within 5–7 working days
- COD refunds issued via UPI/bank
4. Replacement
Replacement offered if the item is in stock.
5. Cancellation
Orders can be cancelled before shipment.
📧 Email: shop@radhekrishnaworld.com
📞 Phone: +91-9460500125